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Publication summary

Author(s): Joan Tyler

Publication date: December 1991

Citation: Joan Tyler: "Models, Managing Models, Quality Models: An Example of Quality Management," NISTIR 4738, National Institute of Standards and Technology, Gaithersburg, MD, 1991.

Availability:

• A paper copy of this document is available by contacting Kristy Thompson [web,email]

Abstract:

Quality is an increasingly important element in competitiveness. This paper will focus on strategies underway within a standards-making organization for improving its complex standards. This paper explains the quality approach developed to function within this standards environment. Aside from the standards-making community, any organization interested in establishing quality metrics and quality thresholds to assess technical quality will find this paper useful. Also included is an overview of a methodology developed to verify the technical quality of information and data models. These models provide the basis for the standard. The types of models denoted in the title include information, activity, data, or process models which are notated in some formal modeling language. Quality thresholds to guide information model developers and evaluators are described, along with an overview of the team approach used in applying the methodology. A description of quality management for models is included along with the roles of management in assuring that quality models are produced.

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