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PLEASE NOTE: The Publications System provided by the Manufacturing Systems Integration Division (MSID) has moved to: http://www.mel.nist.gov/msidlibrary/publications.html. The pages below are maintained for archival purposes only.
Publication summary
Author(s): Michelle Potts Steves and E. L. Morse
Publication date: November 2000
Citation: Michelle Potts Steves and E. L. Morse: "A Visualization Approach to Dealing with Log Data," World Wide Web, November, 2000.
Key words: collaboration, CSCW (computer supported cooperative work), usability, visualization
Availability:
- A paper copy of this document is available by contacting Kristy Thompson [web,email]
Abstract:
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The CollabLogger is a visual tool that supports usability analyses of
human-computer interaction in a team environment. Participants in our
computer-mediated activity were engaged in a small-scale manufacturing
testbed project. Interactions of the group were mediated by Teamwave
Workplace and the members performed both synchronous and
asynchronous activities depending on their availability, project
requirements, and due to chance meetings in the collaborative space. The
software was instrumented to log users' interactions with the system
and each other. The CollabLogger addresses the problem of helping
investigators analyze the volumes of log data that groupware tools
can generate. Visual tools are powerful when large amounts of
diverse data present themselves. The place-based collaboration
environment offered by Teamwave Workplace provided a level of
organization that allowed us to create a visual interface with which
to perform exploratory sequential data analysis. Preliminary use of
the tool shows that usability engineers can employ the visual display
to form hypotheses about subject's interactions with the GUI
interface and with each other.
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